Frequently Asked Questions
Q: Can I bring my husband or my mom with me to the Pre-Sale for consignors and volunteers?
A: Yes to both...our thoughts are that Dad will be buying for the same children you are and we all know he loves to shop and would be so hurt if not invited:) Grandma is just "special" and we love having her!
Q: Can I bring children to the Pre-Sale and Public Sale?
A: Yes, you can bring your children to the sale, HOWEVER, our consignors work very hard to prepare their items (toys) and if you child opens packages or removes tags, you will be required to purchase them. Any unsupervised children will be sent home with an Expresso and a Puppy.
Q: How should I price my items?
A: We suggest you set the price at 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. See pricing items for details.
Q: What about hangers?
A: We prefer wire hangers as they take up less space. However, any type hanger is accepted. Hangers are usually available at Walmart, Target and Dollar General (10 for $1). PICK THEM UP EARLY AS THEY TEND TO SELL OUT CLOSER TO OUR SALE. You can sometimes get free hangers from the 2nd Avenue United Methodist Church. It is first come basis so call first. The phone # is 943-2072. Refer to Preparing your items for more info.
Q: Will my hangers be returned?
A: Sorry, but you will not be able to get your hangers back. They go with the outfits as they are sold. May we suggest buying lots of clothing at our sale to replenish your hangers?
Q: How do I secure small pieces with Toys or Equipment?
A: **Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important! Attach the Zip Lock to the larger item with the packaging tape.**
Q: When I price items in a ziploc bag, how do I attach the price tag?
A: Attach the price tag with a safety pin to the outside of the bag or tape the tag using clear packaging tape but be sure to tape above the bar code (Do Not Cover Bar Code).
Q: How do I carry my clothes while I am shopping?
A: Bring a laundry basket or bin with you to drop your things in. Some shoppers tie a rope or belt to their basket and pull it along.
Q: What if my item is not worth your minimum price guideline of $2.00?
A: If it meets our "excellence quality" standards, then group it together with one or two more like items. Rubber band their hangers together or group toys in a ziploc bag and put one price for the entire group.
Q: Should I iron my clothes?
A: Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look and smell clean and nice. Remember, the better they look, the more likely they are to sell!
Q: Can I enter additional batches?
A: Yes, you may enter additional batches by clicking on the "entering items" page again. You may need your consignor code to access your account or use your last name. If you prefer, you can sign up under a new consignor code, too.
Q: Do you have any helpful shopping tips?
A: Be sure to inspect all items you plan to purchase before you buy them. While we do our best to inspect all items, some things may slip through. Because of the nature of our business and all of the consignors involved, we can not offer refunds or returns on any item.
Q: How do I purchase a large item if I am still shopping?
A: Large items will be tagged with two-part tear off tickets. You simply remove the bottom portion of the ticket and bring it to the check out counter and pay for this item and all your other bargains at one time. You will then use your ticket to claim your item when you are ready to leave.
Q: If I donate my unsold items, where do they go?
A: Altoona Donations are made to The Hope Chest of the Second Avenue United Methodist Church (an outreach ministry to provide clothing and shoes to families). Johnstown Donations are made to the Franklin Street United Methodist Church. If you would like us to consider a charity that is close to your heart, contact us with the information. Any consignors who donate will receive a tax deductable donation slip. Please consider donating your unsold items and help us help those less fortunate in our community.
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